Privacy Policy

This Privacy Policy applies to Chavera Home Care, an in-home care provider serving individuals and families in Southwest Missouri.

Chavera Home Care is located at:

We may collect information that you voluntarily provide when you interact with our website, contact us, request information, or otherwise communicate with Chavera Home Care.

Depending on how you interact with the website, this may include:

• Your name
• Email address
• Telephone number
• County or general service area
• Preferred method of contact
• Preferred contact time
• Information included in your message
• Your consent to be contacted

The general website contact form is intended for inquiries, consultations, service questions, referrals, employment inquiries, and other general communications with Chavera Home Care.

Please avoid submitting highly sensitive medical, financial, Social Security, payment-card, password, or other confidential information through the general contact form unless Chavera Home Care specifically instructs you to use an appropriate secure communication method.

Information submitted through our website may be used to:

• Respond to your questions or requests
• Contact you about services you have asked about
• Schedule or discuss a consultation
• Respond to referral or partnership inquiries
• Respond to employment-related inquiries
• Provide information about Chavera Home Care services
• Improve our website and user experience
• Protect the security and integrity of our website
• Comply with applicable legal obligations

When you submit the website contact form, the information you provide is transmitted to Chavera Home Care for the purpose of responding to your inquiry.

Contact-form submissions may be processed through our email delivery provider, which is currently Resend. Your email address may be used as the reply-to address so that Chavera Home Care can respond to your inquiry.

By submitting the contact form, you confirm that the information you provide is accurate to the best of your knowledge and consent to Chavera Home Care contacting you about your inquiry.

Chavera Home Care does not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our website, communicate with visitors, maintain our systems, or provide requested services.

Examples may include website hosting, database and authentication services, email delivery, security services, analytics, and other technology providers used to operate our business.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights or property, prevent fraud or abuse, or protect the safety of individuals.

Our website may use third-party technology and service providers to support website hosting, authentication, communications, databases, security, and other functionality.

These providers may process information according to their own privacy policies and terms of service.

Services used by Chavera Home Care may include providers such as:

• Vercel for website hosting and deployment
• Resend for transactional email delivery
• Supabase for authentication and application data

The specific services used by the website may change over time as our technology and business needs develop.

We take reasonable administrative, technical, and organizational measures to protect information submitted through our website.

However, no website, electronic transmission, database, or internet-connected system can be guaranteed to be completely secure. You should therefore avoid submitting information through the website that you would not want transmitted electronically.

Our website may use cookies, local storage, analytics tools, or similar technologies to support website functionality, security, performance, and user experience.

Some third-party services may also use cookies or similar technologies when their functionality is enabled on the website.

You can generally control cookies through your browser settings. Disabling certain technologies may affect some website functionality.

Chavera Home Care may provide an employee portal that requires authentication. Information associated with employee accounts may include account credentials, profile information, schedules, availability, time records, and other information necessary to operate the employee portal.

Access to employee information is restricted according to account permissions and business requirements.

Employees should keep their login credentials confidential and should immediately notify Chavera Home Care if they believe their account has been compromised.

We may retain information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, meet legal or regulatory obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

Depending on applicable law, you may have rights concerning personal information we maintain about you.

You may contact us to ask about information you have submitted through our website, request correction of inaccurate information, or ask questions about how your information is handled.

To make a privacy-related request, contact:

Our website is intended for general audiences and is not specifically directed toward children under 13.

We do not knowingly request or collect personal information from children under 13 through the general website contact form. If you believe a child has submitted personal information to us, please contact us so that we can review the situation and take appropriate action.

Our website may contain links to third-party websites, organizations, resources, or services.

Chavera Home Care is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage visitors to review the privacy policies of any external websites they choose to visit.

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, technology, legal requirements, or services.

When changes are made, the updated policy will be posted on this page and the "Last updated" date will be revised.

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of information submitted through our website, please contact Chavera Home Care.